Banging your head all over the internet in search of answers and solutions to “someone used my debit card on Cash App?” Well, I want you to relax as this is the right place to get the answers that you seek. Follow me as I expose what you can do if someone used your debit card on Cash App.
As a part of its commitment to making the app easy to use, Cash App adopted the use of a debit card which can be used for withdrawal and for making payments. All Cash App users that have gotten their account verified with their SSN are allowed to order a cash card.
The Cash App card is meant for personal use and any transaction made with the card is debited from your Cash App balance. Over time, however, there had been reports from users saying “someone used my debit card on Cash App”. Therefore this article is written to give solutions and answer your questions and guide you on what to do if someone used your debit card on Cash App. Let’s get the ball rolling.
What Is A Cash App Debit Card?
Let’s understand the terms before proceeding to the topic of discussion which is someone used my debit card on Cash App. Simply put, a debit card on the Cash app is a payment card used for making purchases. It is usually rectangular and contains a chip that stores your account information. And it is also called the Cash Card.
How To Request A Cash App Card
As mentioned in the introductory paragraph of someone used my debit card on Cash App above, the Cash App debit card is available to all verified Cash App users. All they have to do is to request one on the app and it will be delivered to their email. The following is how to request a Cash App debit card.
- log in to your Cash App and click on the icon that looks like a little card at the bottom of the home screen.
- Click on “get cash card” on the next page.
- Choose the style or color of the card that you want to get.
- Click on personalize the card to add some more features (optional)
- Click on “order card“
- Select location
- Confirm your information and tap next.
- Follow the prompt till your order is successful.
Can Someone Use My Debit Card On Cash App?
Originally, your Cash App debit card is not supposed to be used by someone else. It is for yourself alone. However, someone can use your debit card on Cash App if they get access to your Cash App card PIN. Aside from that, no one can use your Cash App debit card.
How Can Someone Use My Debit Card On Cash App?
Your debit card can be used by someone else on two occasions. Firstly, if you had given the person access to your card or Cash App PIN. This usually happens when you probably want to help the person with some money or you intend to make withdrawals from the ATM but could not do it yourself for some reason. When the individual gets your PIN.
Also, someone can use your debit card on Cash App when they get hold of your card. This may be due to either your account being hacked by Cash App hackers or you lost your card. So these are the two ways that someone can use your debit card on Cash App.
How To Know When Someone Used My Debit Card On Cash App.
When your debit card is used for withdrawal or payment of bills, the money will be debited from your balance on Cash App. So one way to know when someone uses your debit card on Cash App is by checking your Cash App balance.
Also, you will be alerted when your Cash App is being used on a new device if you enabled two-step authentication.
How To Know Who Used My Debit Card On Cash App
Furthermore on the topic of someone used my debit card on Cash App, follow me to see how you can know who used your debit card on Cash App.
Unfortunately, there is no way to know who used your debit card on Cash App. This is so because the person used your PIN, card, and Cash App details. As such the security on Cash App would only detect that your card was used and it is expected that you are the only user.
How Can I Track My Cash App Debit Card?
If anything happens to your Cash App debit card, there is no way to track the card. In other words, if someone used your debit card on Cash App which is usually grouped under unauthorized payment on Cash App you can not track it. However, there are steps you can take to notify Cash App about the happening.
What Can I Do If Someone Used My Debit Card On Cash App?
Do the following if you notice that someone used your debit card on Cash App and it was not authorized by you.
Contact The Merchant
This step works well if it was used to make a payment. Do this immediately you notice it so that the payment which will still be pending at that time can be canceled.
Change Your Cash App Card PIN
Another action to take is to immediately change your PIN to prevent the person from using it further.
Report Stolen Card
To prevent further unauthorized usage of your debit card on the Cash App, report stolen card. This is so that the card will be deactivated and no one including the person with the details of the card will be able to use it. Take these steps to report stolen cards on Cash App.
- Log into your Cash App and click on the Cash card icon.
- Tap on the image of the Cash Card.
- Choose “problem with card“
- Select “stolen card“
- Confirm the process by entering your PIN or touch ID.
With this, your debit card will be deactivated on Cash App.
Can I Get My Money Back If Someone Used My Debit Card On Cash App?
The answer to that is a Yes and No. I will tell you the reason.
If someone used your debit card on Cash App for making a payment and you contact the merchant to cancel the pending transaction, the money will be refunded. And in this case, Yes, you can get your money back.
However, in the case where your debit card was used to withdraw money from your Cash App account, you cannot get back your money.
How long Would It Take To Get My Refund If Someone Used My Debit Card On Cash App?
When you contact the merchant for a refund, it takes up to 10 business days for Cash App to receive the fund. In other words, you will get your refund after 10 business days.
How To Keep Your Cash App Debit Card Safe
To prevent anyone from getting access to your debit card on Cash App
- Do not share your PIN with anyone.
- Ensure security lock on your phone
- Do not give out your email ID
- Enable two-step authentication.
- Avoid all forms of Cash App scams
Bottom Line
In this article, we have been able to see that Someone used my debit card on Cash App is one of the problems that Cash App users face. The reason why it happens, what to do if someone used your debit card on Cash App, how to keep your card safe and more have been discussed above. I hope you are all smiles now.